Current Data Controller & Operator:
ECLIPSE SERENO UNIPESSOAL LDA
NIF: 519113837
Formerly Operating As:
Manish Kumar
Registered Address: Caracol da Graça nº 2 S/Cave Esq, 2, S/Cave, Esq., 1100-114 Lisboa
NIPC/NIF: 325128880
Email: info@wrapio.store
Website: www.wrapio.shop
We are committed to protecting your personal data and ensuring full compliance with the General Data Protection Regulation (GDPR) and all applicable Portuguese data protection laws.
This policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products in-store or online, or interact with our services.
1. Data Controller
The data controller responsible for processing your personal data is:
ECLIPSE SERENO UNIPESSOAL LDA
NIF: 519113837
Email: info@wrapio.store
Website: www.wrapio.shop
The website was previously operated by Manish Kumar (NIF: 325128880). All current data processing activities are conducted under ECLIPSE SERENO UNIPESSOAL LDA.
2. Personal Data We Collect
We may collect and process the following personal data:
2.1 Contact & Identification Data
Full name
Address
Phone number
Email address
Billing information (NIF, address)
2.2 Transaction & Payment Data
Order details
Payment status
Partial payment / installment approval status
Information transmitted to payment processors (Stripe, Klarna, Alma, etc.)
2.3 Device & Technical Data
IP address
Browser type
Device identifiers
Cookies and tracking data
2.4 IMEI & Device Information (Smartphone Sales)
To comply with fraud prevention requirements, we may record:
IMEI / serial numbers of purchased devices
Activation lock status (Apple ID / Google / Samsung)
2.5 Video Surveillance (CCTV in Store)
Recorded for security and legal compliance.
3. Purpose of Data Processing
We process your personal data for:
✔ Order processing & delivery
✔ Billing and compliance with legal obligations
✔ Warranty activation & IMEI tracking
✔ Fraud prevention and identity verification
✔ Customer support & communications
✔ Marketing (with your consent)
✔ Installment payments (e.g., Klarna, Alma)
✔ E-commerce system requirements (hosting and checkout services)
4. Legal Basis for Processing
We base data processing on:
Execution of Contract (Art. 6(1)(b) GDPR)
Legal Obligation (Art. 6(1)(c)) – tax compliance & legal retention
Legitimate Interests (Art. 6(1)(f)) – fraud prevention, CCTV
Consent (Art. 6(1)(a)) – marketing communications
Automated credit decision-making (Art. 22 GDPR) — when using installment providers
5. Sharing of Personal Data
We may share your data with:
Payment Processors
Klarna AB (installments)
Stripe Payments Europe
Alma Pay (installments)
These companies may perform identity checks, fraud analysis, and payment eligibility decisions.
E-commerce & Technology Providers
Hosting & checkout system providers
IT service providers
Cloud platforms
Delivery Partners
Courier services for shipping orders
Legal Authorities
When required by law.
6. Klarna-Specific Data Sharing Clause
If you choose Klarna as a payment method, your personal data will be transmitted to Klarna for:
Identity verification
Credit and affordability assessment
Fraud prevention
Processing installment payments
More information is available in Klarna’s privacy policy:
https://www.klarna.com/international/privacy-policy/
7. International Data Transfers
Some technology and payment providers may store data outside the EU.
Such transfers comply with GDPR through:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Approved safeguards
8. Data Retention
Orders & invoices: 10 years (legal requirement)
CCTV footage: 30 days
Customer support records: 3 years
IMEI & activation data: For the duration of warranty + legal compliance
Marketing data: Until you withdraw consent
9. Your Rights
You can request at any time:
Access to your data
Correction
Deletion (“right to be forgotten”)
Restriction of processing
Data portability
Objection to processing
Withdrawal of marketing consent
Contact: info@wrapio.store
You may also file a complaint with the Portuguese Data Protection Authority (CNPD):
https://www.cnpd.pt/
10. Automated Decision-Making
Installment payment processors (e.g., Klarna) may perform automated decisions to determine eligibility.
You have the right to:
Request human review
Challenge a decision
Express your point of view
11. Cookies
Our website uses cookies for:
Cart functionality
Analytics
Personalization
Security
You can manage cookies via your browser settings.
12. Updates to This Policy
We may update this policy periodically.
Any significant changes will be communicated on this page.
English 
Portuguese 
